K......Knowledgeable about and empathetic with the emotional aspects of a client`s case.

I.......Intelligent, alternative solutions are explored.

N.....No course of action is taken without the client`s understanding and approval.

D.....Defends the client`s interests vigorously and passionately without antagonism.

L.....Looks for the most effective way to achieve the client`s goals.

A.....Always considers the client`s overall needs.

W....Works smarter for the client.